Privacy Policy
Your privacy matters to us. Here's exactly what data we collect and how we use it.
Apollo Group TV is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
Information you provide directly
- Account information: Name, email address, and password
- Payment information: Billing details processed securely by our payment provider
- Support communications: Messages you send to our support team
Information collected automatically
- Usage data: IP address, browser type, pages visited, session duration
- Device information: Device type, operating system, app version
- Cookies: Session cookies required for authentication
2. How We Use Your Information
- To provide, maintain, and improve the Apollo Group TV service
- To process your subscription and send order confirmations
- To respond to support requests and communicate with you
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Your Rights
Depending on your location, you may have rights to access, rectify, erase, port, or object to processing of your personal data. Contact privacy@apollo-iptv.org to exercise these rights.
4. Data Retention
We retain your account data for as long as your account is active. After account closure, data is retained for up to 90 days for fraud prevention, then securely deleted.
5. Security
We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and access controls.
6. Cookies
We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies.
7. Contact
For privacy-related questions contact privacy@apollo-iptv.org.